Introduction

Rahi Systems provides its customers with a direct value addition for their purchases by providing extensive Support & RMA coverage for all the products.

The Problem

Customers today have to deal with RMA and Support procedures from variety of manufacturers and have to deal with issues such as

  • Long wait times before the support call is answered
  • Multiple levels of calls on support
  • Transition of support call from one level to next
  • Lack of follow up from manufacturers causing equipment warranty to lapse

Rahi Solution

Our goal behind this support value add is to help our customers

  • Save valuable time in opening / tracking support tickets with Manufacturers
  • Ensure that you do get a repaired or replacement unit from your RMA
  • Help resolve your issue immediately with the stock we have available on hand
  • Save your $$$ in getting a replacement unit instead of a buying a new one.

Open a Support Ticket

Login to our Customer Self Service E-support Portal.

 

Manufacturer Support Detail

Once the above information is received an email will be sent to you with a case number.