Rahi Systems provides its customers with a direct value addition for their purchases by providing extensive Support & RMA coverage for all the products.
Customers today have to deal with RMA and Support procedures from variety of manufacturers and have to deal with issues such as
- Long wait times before the support call is answered
- Multiple levels of calls on support
- Transition of support call from one level to next
- Lack of follow up from manufacturers causing equipment warranty to lapse
Our goal behind this support value add is to help our customers
- Save valuable time in opening / tracking support tickets with Manufacturers
- Ensure that you do get a repaired or replacement unit from your RMA
- Help resolve your issue immediately with the stock we have available on hand
- Save your $$$ in getting a replacement unit instead of a buying a new one.
Manufacturer Support Detail
Once the above information is received an email will be sent to you with a case number.