Rahi Systems provides its customers with a direct value addition for their purchases by providing extensive Support & RMA coverage for all the products.

The Problem

Customers today have to deal with RMA and Support procedures from variety of manufacturers and have to deal with issues such as

  • Long wait times before the support call is answered
  • Multiple levels of calls on support
  • Transition of support call from one level to next
  • Lack of follow up from manufacturers causing equipment warranty to lapse

Rahi Solution

Our goal behind this support value add is to help our customers

  • Save valuable time in opening / tracking support tickets with Manufacturers
  • Ensure that you do get a repaired or replacement unit from your RMA
  • Help resolve your issue immediately with the stock we have available on hand
  • Save your $$$ in getting a replacement unit instead of a buying a new one

Open a Support Ticket

Login to our Customer Self Service E-support Portal.

Call us

US:  +1 510 651 2205 
Cananda: 855-RAHI-SYS

Japan:  +81 3 5738 1339 
Singapore: +65 31590620

India:  +91 959 580 7244 
Shanghai (China): +86 21 5175 8085

Ireland:  +00 353 61 633245 
Netherlands: +31 204067570

Shenzhen (China):  +86 0755 22674387  
Taiwan: +886 255924009

Germany:  +49 160 6111016 
Turkey: +90 543 3870574

Manufacturer Support Detail

Once the above information is received an email will be sent to you with a case number.